House of Leather Reviews

House of Leather has an overall rating of 4.4 based on 22 reviews. Customer feedback on House of Leather is mixed: House of Leather reviewers highlight positive aspects like high-quality leather products, excellent customer service, fast shipping, which strongly appeal to fashion-conscious consumers, leather enthusiasts, gift shoppers. However, House of Leather is often criticized for its limited product range, higher price point, occasional sizing issues.

4.4/5.0

22 reviews

5 Stars

16

4 Stars

1

3 Stars

0

2 Stars

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1 Star

3

All House of Leather Reviews (22)
brownbird993
February 17, 2023
"Quick shipping, but what's your take on..."
Quick shipping, but what's your take on the sizing? A size 20 jacket felt more like a 14 or 16, and I'm being nice here. I also noticed I have to cover the cost to return the jacket. Honestly, I don't think you're a quality supplier.
Beth.Harrison
February 03, 2023
"Dunkirk Brown Briefcase: Disappointing Quality and Poor Stitching"
I purchased a Dunkirk brown briefcase (order 36434) back in August 2022, and unfortunately, it only held up for a few months before the stitching on the handle fell apart, making it completely unusable. House of Leather UK turned down my request for repair or replacement, claiming it was due to ‘excess load carrying!’ They didn’t provide any proof of that, and I assured them I hadn’t overloaded it. It’s really disappointing to share this, as I was expecting to get several years of use from this case, just like I have with many others. All those other bags have handled the same paperwork and gear without issue until they got too worn out for professional use. Now, I’m thinking about pursuing a small claims route to get this sorted out; items of this supposed standard should definitely last longer than just a few months.
GeneHale
January 01, 2023
"Awesome item"
Navigating the site is a breeze, particularly for placing orders. I got myself a leather pencil skirt, and it fits perfectly—couldn't be happier with it! Plus, the delivery was speedy too. Definitely recommend it, and I'm planning to grab another skirt in a different design.
happylion261
December 14, 2022
"Outstanding Quality Jarrod Bomber Jacket"
I picked up this jacket after being completely unimpressed by one I had purchased from a so-called American designer brand that cost me more than double this one, which I sent back right away. The moment I unwrapped this jacket, I could tell the quality was top-notch - the leather, the stitching, the overall finish. It fit me just right as well - exactly as described - which is a rarity these days. It's a fantastic jacket and worth every cent.
goldendog112
November 24, 2022
"Absolutely recommend! Fantastic service and a beautiful jacket."
I purchased the women's Daisy leather jacket with a removable hood. It was a gorgeous coat, but unfortunately, it was a bit too snug for me, so I had to return it for a refund since I needed one for the weekend and didn’t have time for an exchange. I sent it back with tracking, and they got it yesterday and refunded me on the same day. Their service is top-notch, so I’ll definitely be back. Thanks a lot, House of Leather, I really value your great service.
LanceHopkins
November 04, 2022
"Great Customer Experience"
I got the size wrong for my daughter, but returning it was a breeze and the larger size fit just right. The leather is of excellent quality; having worked in a leather finishing factory, I have a decent sense of what’s good.
brownsnake878
October 14, 2022
"Awesome business"
Even though the jacket I got didn't fit right, I can't complain about the quality or the price. Their customer service was top-notch too. The only thing I'd suggest is offering free returns. I'm for sure gonna shop with this company again down the line.
Jared.Simmons
October 09, 2022
"Awesome company, top-notch quality."
Awesome company, and I’ll definitely shop with them again for any leather needs. I picked up the aviator coat B3 in ginger/Brown sheepskin. Standing at 6’1 and weighing 14.5 stone, I initially got the x-large, but it turned out to be too roomy. (Totally my bad). I returned it and swapped it for a large, which fits perfectly. No hassle at all. They said it would arrive on Monday, but it showed up today (Saturday) instead—gorgeous quality and super warm. Planning to take it out for a spin on Sunday 👍🏻. Absolutely fantastic.
JamieWard
October 08, 2022
"Another buy from this brand"
This is my second order with this company, and I gotta say, the service is top-notch! The delivery was quick, and I absolutely adore the baby pink leather jacket. I'm definitely planning to shop here again soon; I want to grab one in every color!
SusanPearson
September 07, 2022
"Purchased a bomber jacket via Amazon"
I got a bomber jacket from Amazon, but it was a bit too snug, my bad. They swapped it out super fast, no fuss at all, really a solid company to work with. Top-notch jacket, crafted from premium materials. I'm really happy and thrilled with it. M Green
lazybear178
August 22, 2022
"Awesome support from the team"
A couple of weeks back, I got myself a tan leather coat, but it turned out to be a tad too large. I called up the company to swap it, and the replacement arrived just a few days after. I'm absolutely in love with the Jane tan coat; it's stunning! I was really blown away by how great this company is, and I’d totally suggest them to anyone. Seriously, customer service like this is hard to find!
Howard.Williamson
March 11, 2022
"Ideal substitute for my three-decade-old flying jacket."
After doing quite a bit of digging, I decided to get a medium sheepskin flying jacket. The fit turned out to be a bit snug (even though it matched the measurements of my ancient jacket), so I had to send it back for a bigger size. The entire process from ordering to delivery, including the return and getting the replacement, wrapped up in just five days. I'm really pleased with the jacket. It's top-notch quality, well put together, super warm, and the leather is wonderfully soft. I can tell this one’s gonna last. Just right for cruising in an open-top car all year round.
tinymeercat952
January 12, 2022
"Aviation Leather Jacket"
I placed my order for the aviation leather jacket on Sunday, January 9th, and it got processed and shipped out on Monday, January 10th. It showed up yesterday, January 11th, via DPD. I'm really happy with the jacket and the service I got, and I’ll definitely be shopping here again. I highly recommend House of Leather, and I’d give them an 11 out of 10. Thanks a bunch, everyone!
blackfrog414
January 05, 2022
"Great products - top-notch support"
The support from the team is top-notch. I ran into some issues with a delivery (DPD messed up the address) and ended up with the wrong item. The company sorted everything out right away - super helpful and quick. One of the agents really went above and beyond to make sure I got my item in time for Christmas. The product (a leather briefcase) was just like the pictures and of great quality.
DianeMiller
December 23, 2021
"Fantastic Shopping Adventure"
What a fantastic shopping adventure! I ordered a leather wallet from their site on December 22nd (it's tough to find one in stores that has a clear ID window for photo cards) and, believe it or not, it showed up the very next day, just in time for me to gift it to my husband for Christmas. No extra fee for the speedy delivery either. The quality is top-notch and the price was quite fair. I’d definitely recommend this place. Huge thanks for the awesome service, it really means a lot!

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